Returns & Exchanges
Understanding our information-only platform policy
Important Notice
Foodnutrilive is an informational and editorial platform. We provide free access to nutrition planning content, articles, and resources. There are no products, services, or paid transactions on this site. Therefore, traditional return and exchange policies do not apply.
Why We Have No Returns Policy
We Are an Editorial Platform, Not a Store
Foodnutrilive operates as an informational resource hub. We publish articles, guides, and nutrition planning resources that are freely accessible to everyone. Unlike commercial online retailers, we do not engage in buyer-seller transactions.
No Payments = No Refunds
All content on our platform is permanently free to access. Since there are no purchases or payment transactions, there is nothing to return, exchange, or refund. Consumer protection return laws apply only to purchases of physical goods or paid services.
No Buyer-Seller Relationship
By visiting Foodnutrilive, you are accessing free educational content, not purchasing a product or service. This means standard commercial transaction rules and consumer protection laws regarding returns do not apply to our platform.
Your Access is Not Conditional
You can access, use, or stop using our content at any time without restriction. There is no subscription to cancel, no commitment to fulfill, and no refund process to navigate. Simply close the page or visit another resource whenever you choose.
How We Differ from Traditional Online Stores
Traditional Online Stores
- Sell physical or digital products
- Accept payments and process transactions
- Offer 14-day return period (EU standard)
- Process exchanges for defective items
- Issue refunds to customer accounts
- Provide purchase receipts and invoices
Foodnutrilive Platform
- No products or services for sale
- No payment processing or transactions
- No return period (nothing to return)
- No exchange process available
- No refunds (no payments made)
- Free access to all content, 24/7
Bottom line: Because we operate as a free informational platform with no commercial transactions, consumer protection return laws do not apply. There is nothing to return because you did not purchase anything.
What If You Have Problems with Our Content?
While return policies do not apply, we value your feedback and want to help resolve any concerns you may have about our articles, guides, or resources.
Inaccuracies or Outdated Information
If you notice that any article or guide contains factual errors, outdated nutrition information, or misleading content, please send us feedback through our contact form. Our editorial team reviews all submissions and updates content as needed.
Missing or Unclear Content
If you feel a topic lacks detail, clarity, or helpful examples, we encourage you to let us know. We continuously expand and improve our content library based on reader feedback and requests. You can reach our team through the contact page.
Technical Issues with the Site
If you experience broken links, missing images, or other technical problems while browsing our platform, please report them to our support team. We aim to maintain a smooth, accessible user experience for everyone.
Privacy or Data Concerns
We take privacy seriously. If you have questions about how we handle your personal information or believe your privacy has been compromised, review our privacy policy or contact us directly. We respond to legitimate privacy concerns promptly.
Response Timeline
We review all editorial feedback and technical reports within 7–10 business days. For urgent issues, you may contact us at [email protected].
Key Takeaways
No Returns Needed
Since all content is free and no transactions occur, traditional return policies do not apply to Foodnutrilive.
Always Free Access
All articles, guides, and resources remain permanently free. You can access them anytime without restrictions or hidden fees.
Feedback Welcome
If you notice errors, outdated information, or technical issues, we encourage you to send feedback. Our team reviews all submissions.
No Commitment
You are free to use or stop using our content at any time. There are no subscriptions, cancellations, or exit procedures.
Need Further Clarification?
If you have additional questions about our platform policies, content accuracy, or technical matters, our team is here to help.
Mailing Address: Rue du Marché 10, Namur, Belgium
Email: [email protected]